Legal notice
Seller
NOMADIC TOYS
Representative
Shizuyo Takasugi
Address
I will disclose it without delay upon request
Phone Number
I will disclose it without delay upon request
Email
nomadictoys.syz@gmail.com
Customer Support Hours
12:00–21:00 (JST)
Sales Price
All prices are listed on each product page and include Japanese consumption tax where applicable.
Shipping Fees
Shipping charges are calculated automatically at checkout based on the destination and shipping method.
Additional Charges (excluding product price)
Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by the destination country.
Delivery Time
All pieces are made to order.
Production begins after payment has been confirmed.
Estimated production time:
- Sterling Silver: 2–4 weeks
- 18K Gold Plated: 3–5 weeks
Delivery times after shipment vary depending on the destination and shipping carrier.
Payment Methods and Timing
We accept the payment methods displayed at checkout, including Shopify Payments (credit/debit cards), PayPay, and other available payment options.
Payment is charged at the time the order is placed.
Return Period
If your item arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery.
Refund Policy
As all pieces are made to order, we do not accept returns, exchanges, or cancellations due to customer preference.
If you receive a defective or incorrect item, please contact us within 7 days of delivery.
Return Shipping Policy
If the return is due to a defective or incorrect item, NOMADIC TOYS will cover the return shipping costs.
Returns or exchanges due to customer preference are not accepted.